Make a Reservation

Make Any Day Special & Book a Reservation at Scratch Norman.

Please read the following disclaimer carefully before proceeding with your online reservation for our restaurant.

You confirm that you have read, understood, and agreed to the disclaimer by proceeding with your online reservation.

  • We request that you arrive at the restaurant on time for your reservation. If you are running late, please inform us in advance. If a late arrival exceeds the 15-minute grace period, we reserve the right to consider your reservation forfeited, and your table may be released to accommodate other waiting guests. We highly value punctuality and strive to provide the best dining experience for all our guests. If you anticipate being late, please get in touch with us immediately. We will do our best to accommodate you, depending on the availability of tables.

  • While we consider any seating preferences you may have expressed, we cannot guarantee specific tables or areas of the restaurant. Our seating arrangements are subject to availability and may be adjusted to ensure a smooth and efficient operation.

  • For reservations of larger parties, we may require a deposit or prepayment to secure the reservation. Please check the terms and conditions provided during the online booking or contact our restaurant directly.

  • If you need to change or cancel your reservation, please do so promptly. We appreciate advanced notice to accommodate other guests. Late cancellations or no-shows may result in restrictions or future booking limitations.

  • We strive to accommodate special requests whenever possible. Please inform us of any dietary restrictions, allergies, or specific requirements in the designated field during the reservation process. We will do our best to fulfill your requests but cannot guarantee their availability.

  • We value your privacy and will handle your personal information by applicable data protection laws. By making a reservation online, you acknowledge and consent to the collection, storage, and processing of your personal information to manage your reservation.

  • We request that at least 80% of your party be present to be seated at a reserved table. If a significant portion of your party is absent at the scheduled reservation time, we reserve the right to modify or cancel your reservation. This policy ensures fairness to other guests and helps us maintain an efficient seating arrangement.

  • For the convenience of our guests, a gratuity of 20% will be automatically added to the final bill for parties of eight or more. This policy ensures fair compensation for our dedicated staff, who work diligently to provide exceptional service during larger gatherings. Thank you for your understanding and support in recognizing the efforts of our hardworking staff members.

If you have any questions or concerns, please get in touch with us directly. We look forward to welcoming you to our restaurant and providing an enjoyable dining experience.